Intec has been supporting real-time charging requirements for many of its customers for over a decade. We already have the largest installed base of convergent real-time charging implementations and support millions of real-time transactions every day.
Faced with exponential growth in data services and content associated with the adoption of next generation networks and the move to LTE/4G, Communications Service Providers (CSPs) business processes need to evolve to embrace a more holistic approach to real-time service management.
In the next-generation real-time world transaction complexity increases and simplistic network based approaches to charging and subscriber control are of course no longer feasible, which means that business support systems (BSS) must support operating characteristics more often associated with conventional prepaid services, including:
Intec’s Online Charging Solution (Intec OCS) provides a comprehensive real-time charging environment, helping CSPs in the migration towards next generation services and the transformation from the communications environment of today, towards the broader communications, content and commerce environment of the future. Intec OCS is designed to help manage real-time revenue generation, support subscriber rules and policy controls, provide seamless integration between current and future real-time processes, deliver end-to-end retail/settlement process automation and integrate the next generation service delivery environment with the traditional back-office billing and customer care domains.
Intec OCS operates in conjunction with retail billing and back-end settlement platforms, and directly addresses the challenges associated with the migration towards next generation services.
Customer intelligence: Building a history of customer preferences and behaviour
Customer control: Applying subscriber tariffs, rules and policies in real-time
Customer credit worthiness: Managing current balances and financial history
Content Value Chain: Managing end-to-end processes to integrate customer activity and content provider transaction management in real-time
Co-existence and Evolution: Balancing the requirements of 2.5G and 3G Voice/Text services with 3G/4G data services
Convergent Charging: Integration of Online and Offline activity, to provide compelling convergent charging service options
Supporting the move from Communications to Commerce services: Integration of the service delivery environment and the BSS environment to deliver an enhanced customer experience
